Our Client Passed Away

We were supposed to help her sell her home in a few months when we got the news. Nicole was introduced to us through another client months beforehand, and unfortunately she was in very poor health and was looking to move in with family members full time.

I’ll never forget coming in the office and having one if my partners tell me that she was gone- passed away peacefully overnight. We all know that eerie silence of not knowing what to say.

In addition, our original contact told us that we needed to proceed with the sale and pick things off where they left off. Challenge was – Nicole was alone here and we had none of the information we needed on her home. NO ONE was around to help, and we essentially got carte-blanche to set things up ourselves.

We spent the next month being detectives working ith lawyers, property managers, executors, neighbours and in the home itself sifting and sorting through documents, finding and organizing manuals and measuring and labeling rooms and items.

Finally, we prepped and cleaned the unit and just finished the marketing and launched the listing a week ago.

It’s beautiful 😍

Sometimes our process requires a very high level of care and detail – and this was certainly one of those times.